There’s no denying that information technology plays a vital role in many modern organizations; it enables better use of resources and assets to improve productivity, enhances the value of the business, and increases the bottom line which in turn leads to more revenue and higher customer retention rates. This is where IT management comes into the limelight.
IT management refers to the strategies of managing the IT resources of a business such as software, hardware, networks, data facilities, etc. to meet the demands and requirements of the organization. It involves the same basic principles of management like staffing, budgeting, controlling, organizing, and change management. Additionally, since it is related to technology, it also includes network planning, designing software, tech support, etc.
Who are IT Managers?
An IT manager is an individual responsible for establishing, managing, and maintaining the IT or information technology infrastructure of a company. The IT infrastructure of an organization refers to the collection of the particular organization’s information technology assets used to develop, test, manage, and maintain various IT services and solutions that are delivered to its partners, customers, and employees.
An experienced, qualified, and reliable IT manager should be able to do the following:
- Monitor and assess an enterprise’s operational needs and requirements.
- Research and develop innovative solutions and strategies related to information technology.
- Create an efficient and cost-effective information system. Companies rely heavily on a centralized information processing system to carry out efficient data communications and management.
- Provide a thorough explanation of different terminologies, principles, concepts, facts, theories, and analytical techniques utilized in the management of IT systems.
- To be able to apply such knowledge during the management of IT systems, such as when analyzing situations that are complex and factual.
- To be able to integrate this knowledge during the development of solutions for problems related to IT management.
IT professionals are usually graduates with an undergraduate degree in computer science or information systems management. Some graduates also supplement their skills with a degree in MBA. There’s often a similarity between project managers and IT managers, but the main difference is that an IT manager focuses solely on the IT sector of a company, whereas a project manager’s duty is to conduct a project which may or may not be related to the enterprise’s IT on a predefined start and closing date.
The major purpose of IT management is to produce and improve the value of a business by implementing technology; in order to acquire this, various IT technological solutions and business practices must be aligned with one another. The value of an enterprise is built through collaboration between external and internal environments which in turn creates a network of trusted relationships.
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